rescomp PLUS Broadband
Wednesday 14 June , 09:00 AM | Broadband
In line with the infrastructure upgrades by BT at
your local exchange, all rescomp PLUS Home &
Business Broadband clients will be automatically
upgraded to “up to 8Mb” speed as
available.
High-speed up to 8Mb broadband works in a different way to your previous service. After we've upgraded your account, the actual speed you receive may vary depending on the quality of your phone line, distance from your local telephone exchange and weather conditions. Due to the way the service works, we cannot guarantee a full up to 8Mb
service.
In the ten days following your upgrade, you may see your speeds vary. This is perfectly normal, as tests are carried out during this period to see what speed your line can support. It's important that you stay connected during this ten day period so that these tests can take place. After ten days you should see your speeds stabilise at the fastest speed your line
can support.
Changes to the provision of our broadband service include the implementation of peak-usage download quotas - whereby broadband “traffic shaping” may be imposed on accounts that are downloading larger quantities of data in peak times (over 3Gb/month). Such traffic shaping will not affect email or web browsing, but may result in slower downloads of music, data, etc.
Free broadband phone calls service (VoIP) will be available to all customers soon.
High-speed up to 8Mb broadband works in a different way to your previous service. After we've upgraded your account, the actual speed you receive may vary depending on the quality of your phone line, distance from your local telephone exchange and weather conditions. Due to the way the service works, we cannot guarantee a full up to 8Mb
service.
In the ten days following your upgrade, you may see your speeds vary. This is perfectly normal, as tests are carried out during this period to see what speed your line can support. It's important that you stay connected during this ten day period so that these tests can take place. After ten days you should see your speeds stabilise at the fastest speed your line
can support.
Changes to the provision of our broadband service include the implementation of peak-usage download quotas - whereby broadband “traffic shaping” may be imposed on accounts that are downloading larger quantities of data in peak times (over 3Gb/month). Such traffic shaping will not affect email or web browsing, but may result in slower downloads of music, data, etc.
Free broadband phone calls service (VoIP) will be available to all customers soon.
