Update: Server problems on 23rd June 2006
Tuesday 11 July , 05:34 PM | Web
Server
The official response for the problem experienced on
the 23rd June (we're guessing that someone got
seriously shouted at!):-
TYPE:
Three unplanned power outages
FACILITY:
TelecityRedbus Sovereign House
227 Marsh Wall
LONDON
E14 9SD
BETWEEN:
23/06/2006 08:59:00 GMT
AND:
23/06/2006 09:11:00 GMT
REASON FOR OUTAGE:
A communications failure during testing of the UPS systems supplying the
north side of the TelecityRedbus Sovereign House facility, compounded by
a general failure on one of the three redundant UPS systems prevented
the two remaining UPS systems from synchronizing with the utility mains
power supply. In order to prevent damage to the UPS systems and LV
distribution network, the two UPS systems went in to bypass mode.
IMPACT:
Three instances of brief power-loss of around 1 to 2 seconds each,
causing most servers to reboot.
TYPE:
Three unplanned power outages
FACILITY:
TelecityRedbus Sovereign House
227 Marsh Wall
LONDON
E14 9SD
BETWEEN:
23/06/2006 08:59:00 GMT
AND:
23/06/2006 09:11:00 GMT
REASON FOR OUTAGE:
A communications failure during testing of the UPS systems supplying the
north side of the TelecityRedbus Sovereign House facility, compounded by
a general failure on one of the three redundant UPS systems prevented
the two remaining UPS systems from synchronizing with the utility mains
power supply. In order to prevent damage to the UPS systems and LV
distribution network, the two UPS systems went in to bypass mode.
IMPACT:
Three instances of brief power-loss of around 1 to 2 seconds each,
causing most servers to reboot.

